Software Engineer II | Insider
Own backend services and commerce integrations on a multi-tenant customer-engagement platform serving 1,200+ global brands. Provide technical leadership and serve part-time as Scrum Master for one team.
- Built and operate a Go event-ingest pipeline on NSQ processing 17 million events per day across all tenants.
- Improved reliability with idempotent consumers, retries, dead-letter handling, backpressure-aware scaling, integration tests, contract tests, and load tests.
- Designed a shared-schema, multi-tenant Shopify customer-sync service supporting more than 1,200 tenants.
- Raised Shopify-to-platform data accuracy from approximately 60% to 99.99% through daily reconciliation.
- Delivered Shopify Markets support across 8 regions and currencies for global brands.
- Shipped Laravel services on AWS and Kubernetes using Terraform and CI/CD; instrumented production with Prometheus, Grafana, Datadog, and Sentry.
- Authored RFCs, established code-review standards, mentored and onboarded 5+ engineers, and contributed to incident response.